From £50 per month*
(Plus call costs)
This Service at a Glance
- Comprehensive training of our Grade A operators
- Information and booking lines live answered for personal and professional service
- Use your phone lines redirected or allocate national/local costs numbers (0890, 0845 etc...)
- Full reporting on weekly or monthly basis
Information & Booking Lines
A good call centre is one you can trust to look after your customer service and even take bookings on your behalf in the certain knowledge that they will receive personal yet professional attention.
We are proud of our clients who entrust us with their basic but all so important telephone answering services. Recent additions to our lengthy list of information and booking line clients include Marketing Birmingham, the London Development Agency and Thermae Bath Spa.
Information & Booking Lines
- We always start with familiarisation visits by our staff as part of initial training.
- Specific information and details of any up selling are available to operators on screen when live telephone answering.
- Data is captured as required under the rules of the Data Protection Act.
Booking Lines
- Comprehensive training of experienced operators before any live telephone answering takes place.
- All operators provide a very friendly and professional booking service, representing your organisation how you would yourself.
- Payments can be made using either your online system or our own secure process.
Carrier Direct Marketing have hosted Birmingham Visitor Services telephone and e-mail enquiries for over two years.
Throughout this time they have maintained a high quality telephone answering service and have been consistent in providing a flexible and professional service to meet Marketing Birmingham's contact centre needs. We anticipate this partnership will grow in the future.
Jennifer Young
Marketing Birmingham
If you'd like more information on our information and booking lines or phone answering service, please Contact Us or call Freephone 0800 198 1010.
* Final contract prices are subject to agreed operational specifiications.